Frequently asked questions

Getting Started & Class Information

  • Absolute beginners, or adults with less than 3 months of recent experience, should start with our 6-week Introduction to Aerials course.

    If you are looking for a slower-paced, highly supportive environment, our Gentle Aerials community class is also a good starting point.

  • We offer trial classes ($35.00 per session) for students with previous aerial experience, subject to availability. If you are a complete beginner, you must enroll in the 6-week Intro course.

    Please contact us to arrange a trial session.

  • Our standard term classes are for students aged 16 and over. We also offer specific Youth Aerials classes for students aged 11 to 15.

    • Standard Term Classes: 1 hour 15 minutes

    • Intro, Youth, and Gentle Aerials Classes: 1 hour per session.

    All classes includes warm-up, mobility, apparatus work, conditioning, and cool-down/stretching.

  • No, there are no classes on national and regional public holidays, with the exception of Anzac Day and the King’s Birthday, where classes will run from 6:00 pm onwards.

  • Yes. All new students are required to sign a Waiver of Liability form before participating in their first class.

  • Cotton leggings and long sleeves are best to protect your skin. Singlets and tank tops are also acceptable.

  • Yes! Please avoid clothing with zips, buttons, or Velcro, and remove all jewellery. These items can easily catch on and severely damage our expensive aerial fabrics. Even small, hidden zips can cause damage.

    Our instructors may ask you to remove hazardous items or apply tape over problematic zips before you get on the apparatus.

  • All prices below include GST and online processing fees.

    • Intro Courses (6 sessions, 1 hour each): $165.00

    • Youth Classes (10 sessions, 1 hour each): $268.50

    • Full Term Class (11 sessions, 1 hr 15 min each): $368.50

    • Open Training (per session): $13.00

    • Trial Class (for students with prior experience): $35.00

    • Private Class (1 hour for up to 4 people): $190.00


    *For quotes on private groups of 5 or more participants, please contact us directly at info@aracnation.co.nz.

  • Yes, we do!

    • 2 Classes Per Week (22 sessions per term): $670.50

    • Unlimited Term Pass (Unlimited classes + Open Training sessions): $750.00
      Save over $280 per term and join as many classes per week as you wish!

    All prices include GST and online processing fees.

  • Full payment for the term, course, or workshop is required before the first class. You can pay securely online (processing fees are included in the listed prices) or via bank transfer.

    Note: If paying via bank transfer, you must email us at info@aracnation.co.nz to secure your booking BEFORE processing the payment.

  • For $750.00, you can join as many classes and open training sessions as you wish for the term (saving over $280!).

    Please note: this package requires you to book your specific classes for the term in advance, subject to availability. Casual drop-ins are not permitted.

  • If you prefer to pay via bank transfer, please email info@aracnation.co.nz to secure your spot first.

    • Bank: Kiwibank

    • Account Name: TAMAKI MAKAURAU AERIAL ARTS INCORPORATED

    • Account Number: 38-9026-0817976-00

    • Reference: Date of class + Your Initials and Last Name (e.g., 12Oct-JDoe)

Bookings, Payments & Pricing

Cancellations, Refunds & Make-ups

    • Term/Class Cancellations: No refund if cancelled by the student (or parent/tutor) with less than 24 hours' notice before the first class.

    • Workshops & Private Classes: Non-refundable unless cancelled with at least 72 hours' notice. A 50% penalty fee applies to cancellations made between 72 and 24 hours before the scheduled time.

    • Studio Cancellations: A minimum of 6 students is required for a class to run. If we must cancel due to low numbers, a full refund will be issued within five working days.

  • Yes, we do!

    • 2 Classes Per Week (22 sessions per term): $670.50

    • Unlimited Term Pass (Unlimited classes + Open Training sessions): $750.00
      Save over $280 per term and join as many classes per week as you wish!

    All prices include GST and online processing fees.

  • We understand that life happens. If you need to cancel due to injury or bereavement, we will save a credit for you equal to the number of classes missed, valid for up to one year.

    Please notify us within five days of your first missed class to arrange this.

Private Classes & Open Training

  • Yes! We offer private individual or group classes (1 hour for up to 4 people for $190.00) in lyra (aerial hoop), trapeze, rope, straps, silks, hula hoops, and handstands.

    For groups of 5 or more, please email us for a custom quote.

  • Open Training ($13.00 per session) is available exclusively for current Aracnation students and teachers to practice content learnt in classes. Because supervision is limited, you must be comfortable training independently.

    Open Training must be pre-approved by an Aracnation instructor before booking. Cancellations are non-refundable.

  • Aracnation reserves the right to prevent a student from participating in a class at the teacher’s discretion (e.g., if the student appears to be under the influence of alcohol/drugs, or if their behaviour presents a safety concern). Classes missed under these circumstances are non-refundable. Please refer to our Health and Safety Policy for more details.

Still have questions?

For information on hens' parties, corporate team-building sessions, and special events, please visit Our Events page. For all other enquiries, please email us directly at info@aracnation.co.nz.